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  Return Policy

Please read the following information if you wish to return or exchange an item purchased through Skin Rx Online.

1. Please return a copy of your invoice with each returned product.

2. For your convenience, we have provided a return label on the invoice that should be affixed to the outside of the return package. If the label is not available, all returns should be addressed to:

Skin Rx
Returns and Exchanges

16921 Via De Santa Fe # C

Rancho Santa Fe, CA 92067

3. For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We're sorry; return shipping fees are not refundable. In the case of damaged items, please refer to Damaged Items.

4.Products must be returned within 30 days of order date.

Your return will be processed promptly and all exchanges will be shipped via standard ground shipping. Business days are Monday-Friday, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your return or exchange request.

Please note: Only products purchased on Skin Rx Online may be returned for refund or exchange.

If you have questions about returns or exchanges, please contact us by phone at 1-888-4 SKIN RX or or via email at

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